An Important Update to Our Billing Policy
At Holistic Consultation, we are committed to transparency around billing and doing everything we can to make care accessible. As part of our commitment to ethical practice and compliance with the 2022 No Surprises Act, we want to make sure all clients are aware of an important update to our payment policy.
Our hard stop policy
In accordance with federal guidelines, clinical services will be paused if either of the following occurs:
- More than three copays are outstanding, or
- An unpaid client balance of $250 or more has accrued
When a hard stop is reached, we will pause services and provide external referrals until the balance is paid in full or a payment plan has been agreed upon.
We are always willing to work with you
We understand that financial circumstances are not always predictable. If you are navigating a balance, please reach out before it reaches a hard stop. We are happy to discuss reasonable payment plans on a case-by-case basis and will always do our best to find a workable solution together.
Our goal is to keep you in care. Open communication makes that possible.
If you have questions about your balance or would like to discuss a payment arrangement, please do not hesitate to reach out.
Want to learn more or schedule? Book a free 10-minute call with our Intake Coordinator or reach out through our contact page.